Firefox Community Forum

On any website i've tried (this site, artfight, bsky) using a cropping tool that the website provides for image uploads causes the image to corrupt and become blank. My profile image at the moment is an example of this, i tried to upload a picture and it got replaced by a blank black image because it required cropping

Hello,

I'm using version 151.0.1 (64-bit) in France. I don't see the VPN configuration prompt in the top-right corner of my Firefox toolbar, nor do I see the VPN icon in the toolbar… What should I do, please?

Thank you in advance for your help

I have used the new and old profile system, and I use Firefox Nightly. On one of my profiles I am unable to delete profiles created with the new profile system.

When I use Manage profiles and click the delete icon I get about:deleteprofile but clicking the Delete button nothing happens. The display doesn't change, no message appears in the browser console, and the profile doesn't get deleted.

This is running Firefox Nightly 153.0a1. When I use Firefox 151 on the same system (different profile) the delete works fine. When I use the same version of Firefox Nightly on a different system about:deleteprofile works fine.

Both computers are running Ubuntu 24.04.4 LTS. The new profiles don't show up in about:profiles. I now have several profiles I can't delete following the instructions from https://support.mozilla.org/en-US/kb/profile-management#w_delete-a-profile . Most of them I created, closed the window, and immediately tried to delete.

Following the instructions from https://support.mozilla.org/en-US/questions/1572980 and https://bugzilla.mozilla.org/show_bug.cgi?id=2000125#c4 I looked at the toolkit.profiles.storeID preference. The preference is the same in the child profiles as in the original profile.

I tried starting the original profile in Troubleshoot Mode. That had no effect on the behavior.

I have used Firefox for years. Have a backup computer that has Windows 10. It defaults to Bing. I hate Bing! VERY much want to use Firefox for Windows 10. Please, if you can, just email me a link to download Firefox that will work on Windows 10. That is all that I need. My two email addresses are: [edited] OR [edited from community support forum]. Either address will work (both are for same account). Thank you so much for your help! LOVE Firefox!

bold textDoes Mozilla send a notification email when your account is about to expire? Because my vpn did not come up like it usually does. It appears to not be working.

This what you said: "Today we’re introducing a free built-in VPN in Firefox, a new IP-protection feature designed to keep you even more private while you browse. We’re starting by offering an industry-leading 50 gigabytes of free VPN-browsing each month." But all I see are the paid options. I want to try before I (might) buy. After all, you constantly preach that we have to be careful & trying to be careful.

For 24 hours now I have not been able to connect to Facebook via Firefox browser on my laptop at all. I can connect on my phone, but not my laptop. I've made sure there are no extensions on my browser, my firewall is off, all cookies and cache have been cleared, I even Uninstaller Firefox and reinstalled it. When I try to bring up Facebook, nothing happens. It won't even bring the page up. All other websites work fine. I can't even bring up Facebook to clear the caches in Facebook per the troubleshooting guide. It says to open Dacwbook and click the lock on the address bar, but I can't even open Facebook. What am I missing here?

Hello

I use a banking website to access my bills electronically. When the bill is selected, a PDF copy is supposed to auto download. For sometime now I have been getting an error 'HTTP 405 - HTTP method GET is not supported by this URL'. When I follow the same process in Safari the bill downloads without an issue. This issue has been occurring for quite some time (maybe at least 24 months).

Can someone please advise whether the source site, or Firefox, is causing the problem, and what needs to be done to fix it?

I am using the latest version of Firefox with Venture 13.7.8 on a Mac Mini 2018.

Thanks

Of a sudden, Moz VPN needed a log in. I managed to get in by submitting a new PW, and was sent a phonbe text for the 2nd verification. Now, I still can't log into my year old VPN account on what must be a VPN upgrade or something, without having an Authenticator App. For Windows 11? I think I may know what a key is, but all I know for certain is I'm lost an having to try to find another VPN until somebody or some AI can get me into my Mozilla VPN again. Thanks.

Change my password word try to open from apple app keeps coming up. Down load was interrupted why. Also before I change my password word this was coming up as me 55npst5p6d Lost all my browser history an book marks can I get them back?

bold text I suddenly cannot see my email page I'm trying to open. Other pages open well, and in other browsers I can open this email page, but on Firefox, my email page doesn't open. It's blank. I recently cleared some things to make space. What could I have done to make this happen?

I use Firefox with online shipping and sales using a laptop. So far I've printed shipping labels through my computer to my printer but plan on purchasing a thermal shipping label printer. I can't find one that says it supports Firefox only Windows, Chrome, & Linux. I'm looking for suggestions. Thanks

Hi, for some time now I've been having problems with Mozilla Firefox, nothing is heard in YouTube, I reinstalled it but still the same problem, in Google Chrome the sound works, what can I do? And this is from the latest update.

I live in the UK. There is no VPN on my Mozilla browser, on OS MAC Tahoe, that is why I have not yet set Firefox to my default browser. I am using free Proton VPN instead. Why is there no Firefox VPN on my updated Firefox? Thanks for your help. D